To reset your password in the mobile app:
1. Go to the log in screen from the mobile app.
2. Enter your email address or phone number
3. Select the "forgot password?" option.
4. Type in your email address or mobile phone number, and press either "Send" or "Submit" (iOS and Android, respectively).
You will then receive an email or text message asking you to reset your password. Click the link in the message you receive to reset your password. Your new password will need to have at least eight characters, one uppercase letter, one lowercase letter, and one number.