A new event will flash yellow until it is clicked. In addition to flashing, a sonar-like pinging sound will alert Command Dashboard admins of new events being received. It is strongly recommended that events be processed in a timely manner as they appear in the LiveSafe Events Feed. Once an event is received, open it by clicking on it. The "Tip Details" will open to the right of the events feed, displaying information for that tip.
- Submitted By: Displays the app user’s information. This includes name, phone number, the email address associated with the LiveSafe user’s profile and the community the user belongs to. If the user did not include some of this information in their app profile, that information will not be displayed. This may also display “Anonymous” if the tip was submitted anonymously.
- Live Chat: Found immediately to the right of the LiveSafe Events Feed, Live Chat allows dashboard administrators to respond directly to users as events are received. Chat is often used to thank the user for submitting a tip and for contributing to community safety. The use of chat can lead to additional information provided by the user. It is strongly encouraged that the chat feature be utilized with every tip event submitted.
- Original Tip Details: Displays unedited content of original tip, including date and time received, approximate address of the user when tip was submitted, and the original message.
- Tip Report: If the dashboard administrator needs to update the event details or decides to publish an event to the Safety Map, this is the section to make those edits and start to create a “Report”. Dashboard administrators have complete control over what tips are published and the information within the published report.
- Tip Location: Displays on a map the approximate location of the user when the tip was submitted. Dashboard administrators can edit this location by clicking and holding the tip location “pin” and dragging it to the appropriate location on the map or by typing in the address in the location field. Click the blue “Save” button that appears to save any changes.
- Dashboard Notes: Displays information entered in by the dashboard administrator. This section will not be public regardless of whether a tip event is published to the map or not. This information is for internal use only and typically consists of response information associated with the tip or references the CAD (Computer-Aided Dispatch) report number.
Note: If your organization is utilizing Enterprise Structures, events (i.e. tips, emergency calls, and emergency messages) from all organization communities will be visible in your organization’s master dashboard. All dashboards that are upstream (or above) an event will be able to see the event’s info. If multiple dashboards have access to an incoming event, then it is important to establish interoperability response protocols within your organization ahead of time. You can switch back and forth between community dashboards that you have dashboard administrator privilege for. To see only the event cards from a certain community, go to that community dashboard using the Worldview Picker beside your logo at the top-center of the dashboard.