Getting Started: LiveSafe Broadcast Beta

In order to get started testing the Broadcast Beta features, there are a few simple steps. Attached to this article is a PDF that can be shared with all dashboard administrators. You can also view a brief tutorial video here.

1. Log into the LiveSafe Dashboard with your username and password
2. Click on the megaphone (Broadcast) icon in the right-hand menu
3. Click the "Broadcast Beta" button which launches the new compose process in a separate browser tab
4. You can also directly reach the Broadcast Beta Home with the new right navigation icon pictured below
   
   
   
   
5. Create your message, including subject line and where in your organization the message originates from (i.e. GSOC, Region, Site)
   
6. Preview your message, select channels and edit message by channel as needed. Note Email, SMS, and Push channels are selected by default and can be deselected using the X button.
   
7. Select message audience from your enterprise structure by organization. The number next to each organization represents how many contacts are subscribed to that particular organization. The aggregate number in the parent node and broadcast summary is the unique number of contacts to prevent message duplication.
   
8. Confirm your message in the Broadcast Summary by clicking Send
   
9. After the message is sent, you will land on the Broadcast Delivery summary page with enhanced user level statistics
10. User level statistics will be filtered to Action Needed by default for those who may have not received the message, and you can tab to see the status of all recipients and channels to confirm receipt
    
    
11. Email recipients will see a new template conforming to our modern design standards